Returns & Exchanges

At XDress, we want you to feel confident in your style, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. Our streamlined process ensures that if your purchase doesn't fit perfectly, we will make it right quickly and easily.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.