Frequently Asked Questions
Everything you need to know about your XDress experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel cannot be returned once the seal is broken.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as sizing can vary between different designers.
Can I track my order?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.
Are your materials sustainably sourced?
XDress is committed to ethical fashion. Over 60% of our current collection is made from recycled or organic materials, and we audit all our manufacturing partners for fair labor practices.